CALL CENTER MANAGER

- Digital Classifieds is currently looking for experienced Call Center Manager for full time employment to join our Operations team
- The Call Center manager will be responsible for day-to-day tasks associated with managing
the call center operations
- This includes ensuring customer satisfaction, managing the contact
center, utilizing analytical skills to monitor performance, and leading and supervising the call center team
- The Call Center Manager will also need to have strong communication skills to effectively interact with customers and other team members

Qualifications:
- Customer satisfaction and communication skills
- Contact Center Management and Team management skills
- Analytical skills
- Experience in managing a call center for 5 years
- Excellent problem-solving and decision-making skills
- Strong leadership and organizational skills
- Time management skills
- Fluency in azerbaijani and russian languages, english language is preferable